Better Public Services
New material about the Better Public Services (BPS) Programme is now being posted on the State Services Commission website. These BPS pages on the DPMC website will be disestablished in June 2012.
See http://www.ssc.govt.nz/better-public-services
Having access to high-quality public services is essential to our modern society. The better our public services, the more the public service can respond to the needs and expectations of New Zealanders.
One of the Government’s priorities is delivering better public services within tight financial constraints.
The Better Public Services Programme was launched by Prime Minister John Key on 15 March 2012, to give effect to this Government priority. Read the Prime Minister’s speech and media statement about the announcement.
The Government announced three changes that will help sharpen the public sector’s focus on delivering better frontline services for New Zealanders. These changes are:
- Setting 10 challenging and specific results for the public sector to achieve over the next three to five years. Minister of Finance and Minister of State Services media statement.
- Lowering the cap on employees working in core government administration. Minister of State Services' media statement.
- Creating a single, dedicated, business-facing government department – the Ministry of Business, Innovation and Employment – from the resources of four existing agencies. Minister of Economic Development's media statement.
State Services Commissioner, Iain Rennie, is responsible for the delivery of the Better Public Services Programme.
The Programme was informed by the Better Public Services Advisory Group.
View the Advisory Group’s report which was presented to the Government in December 2011.
You can find out more about the Better Public Services Programme, and public sector reform (including background papers and international research), on this site.
CENTRAL AGENCY PARTNERS IN THE STATE SECTOR REFORM PROGRAMME


