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This year DPMC completed the upgrade of its system infrastructure, replacing
all the desktop PCs and moving to the Microsoft Office and Windows XP environment.
The installation of this new computing platform was accompanied by in-house
training for all staff. There is now a medium-term replacement strategy for
DPMC’s computer hardware and software, which involves progressive upgrades
of key components within a 4-year cycle.
DPMC also upgraded its communications network to a higher speed fibre and
switch backbone, leaving the old fibre in place for redundancy purposes.
The opportunity was also taken to review the department’s system security and Kaon Technologies were hired to carry out a technical-security audit. Its report was favourable and recommendations for further improvement have now been actioned.
Insite, DPMC’s new intranet resource, was launched during the year. It will
be a core tool for communication and collaboration across the department –
and a steering group is being established to plan Insite’s ongoing strategic
development. A fibre link to Government House has been commissioned and access
to Insite will be the first service provided.
Staff resources were strengthened through the appointment of a full-time
corporate system administrator (who is also responsible for managing the department’s
help desk), while the Cabinet Office appointed a full-time information and
support services manager.
Two projects this year had to be carried out at short notice: establishing
the Foreshore and Seabed Group, and returning the Cabinet Office to the 10th
floor of the Beehive after an extensive Beehive refurbishment project – both
projects were completed successfully.
The year’s activities has seen DPMC improve its capability to manage and
support its information services system. It now has a robust platform from
which it can move ahead in alignment with its Statement of Intent, information
strategy, and other e-government initiatives.