STATEMENT OF OBJECTIVES - OUTPUT CLASS PERFORMANCE
D2 - Support Services to the Governor-General and
Maintenance of the Residences
(Provided by Government House, and the Clerk of the Executive Council.)
Description
This class of outputs involves:
- the provision of financial, administrative, communications, travel and
advisory services to the Office of the Governor-General and domestic and
personal services for the Governor-General
- the conducting of a range of official functions, investitures and receptions
at Government House and hosting State and other dignitaries
- the general upkeep of the two Government Houses in Wellington and Auckland,
including the maintenance and security of the buildings and the landscaping,
development and maintenance of the gardens and grounds
- the maintenance of the other residences and buildings associated with
the two Government Houses.
Performance Measures – support services to the Governor- General
- Provide efficient and effective support to the Governor-General
to enable her to carry out the ceremonial and public roles of the Governor-General.
Performance Standards for this measure are:
QUALITY AND QUANTITY
- Events and funding run smoothly, and are organised to a high and appropriate
standard that has been agreed with the Governor-General.
- Services provided are efficient (cost effective and well organised).
- The Governor-General’s programme is well balanced.
- The Governor-General is highly satisfied with 100 per cent of the
services and functions.
- Provide services to the Governor-General to ensure the efficient
and effective running of her official programme and the household.
These services include advisory, administrative, function organisation and
household activity.
Performance Standards for this measure are:
QUALITY, QUANTITY AND TIMELINESS
- All correspondence is appropriately actioned within one week of receipt.
- All speech material is provided within a timeframe acceptable to the
Governor-General.
- All services are provided to meet the requirements of the programme
that has been agreed with the Governor-General.
Performance Measures – maintenance of the residences
- Preserve and enhance the buildings and grounds of Government House
as an appropriate residence of the Head of the State and as an historic
place.
Performance Standards for this measure are:
QUALITY, QUANTITY AND TIMELINESS
- Rolling programmes are planned and implemented for garden development,
building preservation and restoration of valuable art works.
- The redevelopment project to enhance the service areas and perimeter
security at Government House in Auckland is completed within the agreed
timeframe and within budget.
- The programmes implemented meet the requirements of the Governor-General.
- Government House management meets monthly to assess progress against
the approved programme.
- The Governor-General’s views on the quality and adequacy of buildings
and grounds maintenance will be sought as part of the quarterly programme-review
process.
- All contracts let for maintenance, security and gardening meet the
required specifications.
- All contractors meet pre-agreed contract standards in terms of workmanship,
special requirements of the House, hours of work, and completion times.
- All security systems, external doors, perimeter fencing and lighting
systems are regularly inspected, maintained and reviewed against changing
security requirements.
- Ensure the Governor-General is satisfied with the maintenance
programmes implemented.
Performance Standards for this measure are:
QUALITY AND QUANTITY
- The Governor-General is satisfied that the maintenance programmes
undertaken meet her requirements.
- The Governor-General’s views on the quality and adequacy of buildings
and grounds maintenance will be sought as part of the quarterly programme-review
process.
TIMELINESS
- Routine maintenance activities are carried out in a timely way.
Cost
Support services to the Governor-General and maintenance of the residences
will be produced within the sum of $3.751 million, including GST. The GST-exclusive
figure of $3.302 million will be predominantly funded from revenue: Crown
and $30,000 from revenue: other. The department will administer an appropriation
of $1.786 million for the purchase and development of capital assets by the
Crown, which includes provision for an upgrade of service areas at Government
House in Auckland.
An appropriation of $830,000 is also administered under permanent legislative
authority (the Civil List Act 1979) for the purposes of meeting the Governor-General's
salary, allowances and travel.
