Improvement and Innovation (Developing)

70% on-the-job learning

• Talk with your manager or senior colleagues about taking alternative approaches to policy tasks or problems, their respective advantages and limitations. Put these into practice.
• Learn how to improve the quality of your advice and practices by becoming familiar with the Policy Project’s policy improvement frameworks Policy Quality, Policy Skills, and Policy Capability.
• Read the Strategy for a Digital Public Service and Digital Strategy for Aotearoa and consider how your work can help achieve their strategic visions.
• Read the Government Data Strategy and Roadmap and relevant Industry Transformation Plans (e.g. The Digital Technologies Industry Transformation Plan).
• Try something new, and afterwards identify what you learned about what worked and what didn’t.

20% learning from others

• Collaborate with others to improve your chances of success and provide a safe space to explore ideas and ask questions.
• Connect with people who are very different or who work in different areas, to gain new insights.
• Ask questions of your more experienced colleagues, with a view to learning new ways of working and thinking.
• Look on the internet at how other jurisdictions are tackling problems in your domain.

10% formal learning

• Attend courses that build your understanding of how service design can encourage innovations
  (e.g. Design Thinking Fundamentals Bootcamp by Wellington Uni Professional).