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15 March 2012 Better Public Services Programme Frequently Asked Questions 1. What is the Better Public Services Programme? The Better Public Services Programme is the next phase in the Government’s Public sector reforms and is squarely focused on getting…

Case Study #1: ROCKON gets results – but it’s not rocket science A highly successful inter-agency tactic for tackling truancy is “not rocket science, it’s simple. Just get the right people together at the right time for the right purpose,”1 says a…

“By seeing staff from all the different agencies working so closely together, [young people] will be encouraged to seek help, to see those agencies as ‘human’ and existing to assist and support them – not to judge or condemn them.” Source: Minister of…

Case study #3: Kia Wharite: a multi-agency environmental project Iwi, landowners, the rural unemployed, tourists, and the North Island brown kiwi are among those who stand to gain from a unique partnership between the Department of Conservation and…

Case study #4: InterCAD mobilises multi-agency response Successfully building an electronic bridge between New Zealand’s emergency services was a complex challenge that owed as much to inter-agency collaboration as it did to technical innovation. InterCAD…

Case study #5: NZ Police partners with the Deaf community New Zealand Police broke new ground when it unveiled its 111 texting service for the Deaf and Hearing Impaired in 2010. Not only was it a world-first service using bespoke technology, but it was…

Case study #6: Court processes move beyond the courtroom Hearings are moving through the country’s courts faster and more efficiently thanks to the Ministry of Justice’s new approach to recording and transcribing evidence. It’s also made the courtroom…

Case study #7: NZ Defence Force prizes innovation From soldiers serving in the Sinai to clerical staff at Wellington’s Defence House, defence force personnel are using an online innovation forum to directly shape the way the military works. The New…

1 DRAFT ISSUES PAPER – STATE SECTOR REFORM SECRETARIAT Better Public Services DRAFT ISSUES PAPER: Best-Sourcing Public Services August 2011 Every day in New Zealand, millions of taxpayers’ dollars are spent to deliver vital public services. Some of these…

DRAFT ISSUES PAPER – STATE SECTOR REFORM SECRETARIAT 1 Better Public Services ISSUES PAPER: The core elements of New Zealand’s public sector management model as originally formulated Jonathan Ayto Public Sector Management The Treasury July 2001 (with a…

A Modern Business Model for Government A modern business model for government: based on three principles for action towards a smaller and better state sector • A dynamic and responsive state sector requires a different business model (in terms of what…

A281315-0.2 18 February 2011 Prime Minister Deputy Prime Minister Minister of State Services Associate Minister of Finance (Hon. Simon Power) Associate Minister of Finance (Hon. Stephen Joyce) FUTURE STATE PROJECT, SECOND REPORT: FOREWORD Attached, for…

February 2011 Redefining Public Services for the 21st Century Executive Summary IN CONFIDENCE Executive Summary, Page 5 Recommendations Process It is recommended that Ministers: a discuss the attached material with officials at the meeting scheduled for…

February 2011 Paper 1: Redefining Public Services for the 21st Century Principles for Change Redefining Public Services for the 21 st Century Principles for change This note sets out a possible way to frame the messages around redefining public services…

1 State sector agencies (Present) Economy Development and Infrastructure Arts and sports Administration and Business of Govt Education Health Population agencies Social Development & Housing Justice Central Agencies External relations/National…

6 4 Crown entities MoG_ summary facts - overview (2) (2).docx Criteria/Considerations for the Crown entity review Overarching policy question to apply at all decision points... Will the benefits outweigh the costs?... Is it worth it? Is there a role for…

4a due diligence.doc Reforming agencies and departments- a way forward This note accompanies our advice on potential department and Crown Entity reforms. It draws lessons from the recent UK experience in reforming public bodies and from case studies of…

1 February 2011 Paper 3: Department Review Summary of change proposals 2 DEPARTMENT STRUCTURAL CHANGE – SHORT/MEDIUM/LONG TERM RECOMMENDATIONS The task: Ministers have asked for candidates for structural reform that could be advanced on the short, medium…

Treasury:2094806v2 1 Date: 3 June 2011 To: Minister of Finance Annotated Agenda: Meeting on Contestability, Tuesday 7 June 11.30am to 12pm. 1. Your Questions: legislative barriers, risk and capture a. There are no overarching legislative barriers • There…

Feedback on draft advice, Advice title, : V, ersion/date, Reviewer, General comments, Engages the decision maker and tells the full story, Starts with a clear purpose and tells a coherent story Conveys the policy intent and what success will look like;…

Feedback on draft advice, Advice title, : V, ersion/date, Reviewer, General comments and recommendations, Advice engages the decision maker and tells the full story., Starts with a clear purpose and tells a coherent story NA µµµµµ   Conveys the policy…

Feedback on draft advice, Advice title, : V, ersion/date, Reviewer, Advice engages the decision maker and tells the full story. What is done well What could be improved Advice is informed by evidence and insights and analytically sound. What is done well…

EX POST ASSESSMENT OF THE QUALITY OF ADVICE 1 Introduction Many NZ agencies periodically assess the quality of advice provided to decision makers. Agencies with an appropriation for policy advice, assess and report on the quality of advice as part of…

Policy Capability Framework A tool for reviewing and improving overall capability in a policy shop – development, insights and guidance Policy Capability Framework Our intent and approach The Policy Project 1 The Policy Project aims to improve the…

The voice of the Canterbury rebuild Future Christchurch Update APRIL 2016 Regeneration entities guiding the future of Christchurch Pages 7–9 Page 11 What’s in Christchurch City Council’s draft Annual Plan? New Central Library milestone Page 4 Community…

1 National Security System in 2016 Howard Broad, Deputy Chief Executive – Security and Intelligence Group, DPMC Massey University National Security Conference, 30 August 2016 2 Introduction (1) National Security matters. The first duty of Government is to…

Lord Cooke is regarded as one of the foremost jurists New Zealand has produced. He is held in the highest regard not only in New Zealand but also the United Kingdom and in other countries of the Commonwealth. He was appointed a Judge of the High Court in…

Michael Duffy, born 1938, served as a Member of the Parliament of Australia from 1980 to 1996, however, he has maintained close connections with New Zealand since his childhood. He held a number of ministerial portfolios, including Minister for…

At a symposium on Improving Intergenerational Governance, Andrew Kibblewhite talked about his stewardship roles including as Head of the Policy Profession. “As steward of the policy system I am charged with ensuring consistent improvements in policy…

Security in the Government Sector Manual 2002 Update Memorandum, 1 October 2007 Manual Addendum to “Security in the Government Sector” - Introduction of SPECIAL HANDLING REQUIRED Endorsement 1. Please insert new paragraph 16a to the existing Chapter 3 of…